I am currently subscribed to Sky Cable broadband. The subscription is bundled with cable TV in which 4 channels are in HD. I have the line for more than 2 years now. It is not because of the good customer service or speed of the internet but because of the price. I am only paying 999 pesos per month.
We have a couple of gadgets now plus my 2 beautiful daughters love to watch Youtube and Netflix, 2mbps is now not enough bandwidth for our family. I can hear complains from my wife and occasional sigh. So, I thought we should now upgrade our plan to faster internet speed. I discussed this with my wife since she is the one doing the budgeting. I thought we should get PLDT Fiber since it offers larger bandwidth but without cable TV. But my wife said that we should still get the plan with cable TV since our youngest daughter love to watch kiddie channels such as cartoon network. So, we ended up sticking with Sky Cable but with upgraded line.
I called Sky Cable to enquire about the plan that I think would make us happy (hopefully), i.e. plan 1599 with 8mbps and 8 HD channels for cable TV. The customer support I spoke with told me that for upgrade I should call billing department. So, I did.
The billing CS told me that she can schedule the upgrade in the following weekend. She explained to me that there will be no cash out but only upgrade fee of 350 pesos. The technical support team will have to change our cable modem with the modem that support 8mbps. After some security check, i.e. providing my address, middle name and birthday, the contract was partially sealed.
The current plan that I have is fine when use for browsing and watching Youtube. But it is a pain to use it when the time hit 5pm until 7pm and during weekends. Maybe because I am sharing bandwidth channel with other subscribers and during that time and day, the internet activities are at its peak?
As I am working from home on Wednesdays, I need to have a decent connection to connect remotely to our office in Makati. 2mbps is really frustrating to use especially when I am using remote desktop connection. It will take 5-10 seconds for the display to refresh. So, I normally ended up connecting to my brother-in-law's PLDT Fiber internet.
As I am working from home on Wednesdays, I need to have a decent connection to connect remotely to our office in Makati. 2mbps is really frustrating to use especially when I am using remote desktop connection. It will take 5-10 seconds for the display to refresh. So, I normally ended up connecting to my brother-in-law's PLDT Fiber internet.
As the plan upgrade is underway, I thought I should benchmark the download and upload speed of my current line. This is for me to be able to know if I am really getting my money's worth for the upgraded line.
I ran this test around 12 midnight, Thursday. So, as expected the download speed is quite good while the upload speed is just... ok. I think Sky Cable has a good infrastructure in Quezon City area.
Speed test at 10.30am, Friday. Slightly lower download speed but higher upload speed.
Plan 1,599 8mbps Broadband
Sky Cable technical support activated our new broadband plan today. They just changed the cable modem to the one that support 8mbps. I just provided a photocopy of my driver's license and LOI that says I requested for plan upgrade.
Here's now the download and upload speed of our internet. So far, I haven't hit 8mbps. I have a test where the line went down to 2mbps.
Speed test at 2.29pm, Saturday.
Speed test at 7.01pm, Saturday.
Using MacBook speed test app. Time is 7.12pm, Saturday.
Using iPad speed test app. Time is 10.48am, Wednesday. Speed is way too low!
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